EDSUN team & expertise
Our support: a passionate team at the service of your leisure project
At EDSUN, the French specialist in water slides and playgrounds for over 30 years, we know that a successful project relies on human expertise. Our team of 25 passionate collaborators places its expertise at the service of your aquatic and outdoor development projects guided by three fundamental values for every installation: commitment, honesty, and excellence. Because we understand the strategic importance of your investments for your campsite, leisure park, or local authority, we commit to supporting you at every step.
PROJECT FOLLOW-UP: A project manager by your side
Our project managers guide clients from initial project planning through to full installation
Their mission: analyze your needs, visit the site to identify development areas, study different proposals according to your specifications, and coordinate all stakeholders.
Alongside the technical study, a detailed pricing proposal is provided, giving you a complete overview of your aquatic or outdoor equipment project.
DESIGN : an in-house engineering department for tailor-made projects
Our internal engineering office is a key asset that ensures total control over projects, from design to final delivery.
Project analysis and implementation
Our design engineers analyze and implement each request with precision. We provide detailed plans and 3D visuals, enabling clients to clearly visualize their future installation.
Technical studies and compliance
Our plans are designed to integrate technical constraints and ensure compliance with current regulations. Each project includes specific calculation notes, taking into account soil studies, wind loads, and snow loads, all in accordance with Eurocodes. This approach provides our clients with peace of mind regarding the safety and reliability of every installation..
SITE ORGANIZATION : coordination and quality control at every stage
We are committed to providing tailor-made service and full support at every stage of the project, from planning to post-installation follow-up.
Integrated installation team: Our on-site team includes installers, technicians, and administrative staff, all working in close coordination. They are involved from pre-project planning, monitor progress during works, and remain available years after completion thanks to our after-sales service.
Rigorous quality control: each installation undergoes strict inspection. After assembly, an independent control office validates compliance with safety standards. Our products are made with high-quality, durable materials, and finishes are carefully executed by our expert polyester technicians.
INSTALLATION: 20 years of expertise in water slide and playground installation
Our installation team, specialized in the assembly and installation of water slides and other products, is accustomed to working on both indoor and outdoor projects. Each year, we successfully complete more than 45 installation projects of all sizes, ranging from small-scale installations to large-scale developments. This consistency and diversity of experience ensure strong adaptability to the specific constraints of each site.
Proximity and quality of service
The strategic decision to keep this installation team close ensures a high level of service quality through to final installation. This proximity also guarantees continuous communication on site, allowing for concrete field feedback and rapid adjustments when necessary.
ADMINISTRATIVE SUPPORT: document management and full project follow-up
Quotations, invoicing, supplier orders, scheduling requests, and document management: our administrative department ensures rigorous follow-up of each project from start to finish.
Complete documentation at delivery
Upon delivery of your installation, our administrative department provides several essential documents required for the proper operation of your equipment:
- As-built documentation (DOE)
- Certificates of conformity
- Safety recommendation panels
- Maintenance guidelines
- Inspection body report
This comprehensive document management guarantees peace of mind and facilitates regulatory compliance for your leisure installations.
AFTER-SALES SERVICE: responsive support to ensure equipment durability
Our after-sales service team specializes in the repair and maintenance of aquatic and outdoor equipment. A chip on a water slide? Need maintenance advice? Replacement of a defective part?
Support and maintenance
Whether dealing with natural wear or preventive maintenance, our after-sales team is available to support our clients and carry out the necessary repairs. Our technicians intervene quickly to ensure the safety and proper functioning of your installations.
Our commitment does not stop at installation: EDSUN remains your long-term partner.