Christophe Hantz

My experience with Edsun has been straightforward. It is based on the effectiveness, flexibility, responsiveness and availability of a team that we regard as partners. We made enquiries with two operators. Edsun secured the deal. We got on with them very well from the outset, enjoying good contact with their salesman, Nicolas, who gave us excellent advice. And price was not the main factor in our decision. After repeated discussions with Nicolas and the Edsun design department, we increased it by a third. We got what we wanted. As the project progressed, we had regular status meetings. They put us in touch with a hydraulics engineer. From the planning to the invoicing, everything went smoothly. So much so that we are already preparing our next investment in water play equipment. The quality is exactly as we would wish, it does our reputation a power of good our customers can’t get enough of it. There is one small detail that is worth highlighting. After there was a fire in their workshop, Nicolas came to see us in person to tell us about it. That personal touch matters.